Insight Building Solutions (IBS) Privacy PolicyEffective Date: 24 July, 2024At Insight Building Solutions (IBS), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal information of individuals who interact with our website, services, or communications. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy. 

1. Who We Are

Insight Building Solutions (IBS) is a real estate and infrastructure development company dedicated to delivering innovative and sustainable building solutions. This Privacy Policy applies to all information collected through our website and related digital platforms.

2. Information We Collect

We may collect and process the following categories of data: a. Personal Information You Provide Voluntarily:Full nameEmail addressPhone numberCompany name (if applicable)Project inquiries or service requestsAny additional information you choose to submit via contact forms or email correspondence b. Automatically Collected Information:When you visit our website, certain data may be collected automatically, including:IP addressBrowser type and versionDevice informationOperating systemDate and time of visitReferring website URLsPages viewed and time spent on the siteCookies and tracking technologies (see Section 7) 

3. Legal Basis for Processing

We process your personal data based on the following legal grounds: Consent – where you have given us explicit permission (e.g., newsletter sign-up or contact form submission)Contractual necessity – where processing is required to fulfill a contract or service requestLegitimate interests – where processing is necessary for our business operations, provided your rights do not override those interestsLegal obligation – where processing is required to comply with applicable laws and regulations

4. How We Use Your Information

We may use your information for the following purposes: To respond to inquiries or service requestsTo personalize and improve your experience on our websiteTo send service-related updates, responses, or follow-upsTo maintain internal records for operational or legal purposesTo monitor website traffic and performanceTo detect and prevent security threats or fraudulent activitiesTo comply with legal and regulatory obligations

5. How We Share Your Information

We may share your personal data in the following instances:With service providers and third-party vendors who perform website hosting, IT support, analytics, or marketing services on our behalfWith law enforcement or regulatory authorities when required by law or in response to valid legal requestsIn the event of a business transaction, such as a merger or acquisition, where information may be transferred as part of the transactionWe will never sell, rent, or lease your personal data to any third party for marketing purposes.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:Legal, accounting, or regulatory reporting requirementsFulfillment of services or responses to inquiriesProtection of our legal rightsOnce the retention period has lapsed or the data is no longer required, we securely delete or anonymize your personal data.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather information about how visitors use our site. Cookies are small files stored on your device to track usage patterns. You can control or disable cookies through your browser settings. However, disabling cookies may impact the functionality of certain features on our site.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:Access the personal data we hold about youRequest correction of inaccurate or incomplete informationRequest deletion of your personal data (subject to legal retention requirements)Object to or restrict processing of your dataWithdraw consent where processing is based on your consentLodge a complaint with a data protection authority To exercise these rights, please contact us using the details provided in Section 12.

9. International Data Transfers

If you are accessing our website from outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria or other countries where our servers or service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls. However, no internet-based system is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users by updating the “Effective Date” at the top of this page. You are encouraged to review this page regularly to stay informed about how we are protecting your information.